Booking on-line is easy!

  1. If you have a promotional code, enter it where it says "Promotional Code" (top right corner).

  2. In the field below, enter the number of people coming (top left corner).  Minimum of 4 people required.  If you would like to add more guests after you book, they can be added and paid for the day of the event. Rooms are $25 to $35 per person

  3. Pick the Class (a.k.a. Escape Room Theme) which interests you.

  4. Then pick the date and time you would like to attend.  You can go forward to future weeks by clicking the arrow.  Or by clicking "Pick Date."

  5. If you don't already have an account with Bookeo, the site will ask you to create one.

  6. All reservations must be paid for in advance.

Time slots are removed from our site two hours before the start time.  If you are trying to book a slot that happens in less than two hours, please call (714) 220-9596. Leave a message as we may be busy helping guests on site.

 

Policies

  • Reservations required!

  • Our Booking Calendar is open a month at a time.

  • If you would like to book for a date not listed please contact us.

  • All rooms are private.  Once you book your room, it will be taken off the website so others cannot join.

  • Our rooms can hold up to 7-10 people depending on the room.  

  • Arrive at least 15 minutes before your scheduled time.  Our challenge begins promptly at the scheduled time. No late entry.

  • No cancellations or refunds.  You may reschedule if you call 48 hours in advance; subject to availability.

  • Our Doll House requires you to climb stairs.  If you are not able to, please contact us before booking.

  • We recommend ages 12 and up.  Younger ages are allowed to join with their family if you truly believe they can help others with the puzzle.  We do not recommend players under 7 years old.

  • No one intoxicated is allowed in the room.  We reserve the right to refuse service.

PuzzleMazement Policies During Covid-19

 The current health concerns are a challenge facing everyone.  We wanted to let you know we recognize the gravity of the evolving situation and are working to do our part to protect the health and welfare of our community.  This is a fluid evolving situation that we will continue to monitor regularly. We will continue to stay open and offer great escape games until further notice.  Here are the steps we are taking to continue providing a safe environment.

* We will be cleaning and disinfecting each room immediately after use.  

* We will require all participants to wash their hands before playing our rooms and immediately following their session

* We will offer latex free gloves to all participants to wear while playing our games.

* Starting March 15th, and until the end of March, we will run only one group at a time.  This means the only guests in the building during your session will be the friends and family you invite to play with you and our staff.

* We will have hand sanitizer available for your use.  We will continue to supply it as long as we still have access to purchase it.  (Most stores are sold out, limiting our inventory)

* Our staff will follow all hygiene guidelines set forth by the CDC.

 

While we believe these steps will create a safe environment.  We understand that many may still have concerns.  Therefore, we are changing our cancellation policy until the matter is resolved.   If you still feel uncomfortable, we will allow you to cancel your reservation up to four hours before your start time.  

(714) 220-9596

1238 S Beach Blvd D, Anaheim, CA 92804, USA

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